Shipping Policy

Last Updated: Feb 23rd, 2026

At Go Elm & Co, we are committed to delivering a seamless and refined shopping experience. All orders are carefully processed and shipped through our trusted global partners to ensure quality and reliability.

Shipping Coverage

We are pleased to offer free worldwide shipping on all orders.

Order Processing

  • Orders are typically processed within 1–3 business days

  • Processing times may vary depending on product availability and supplier location

  • Orders are not processed on weekends or holidays

Shipping Times

Estimated delivery times:

  • United States & Canada: 5–9 business days

  • Europe: 3–7 business days

  • International: 5–10 business days

Delivery times may vary depending on your location and the origin of the product.

Fulfillment & Sourcing

Our products are sourced through verified global partners such as BrandsGateway. As a result:

  • Items may ship from different international warehouses

  • Multiple items in one order may arrive in separate packages

Tracking Information

Once your order has been shipped, you will receive a tracking number via email to monitor your delivery in real time.

Customs, Duties & Taxes

  • International orders may be subject to customs duties or import taxes

  • These charges are the responsibility of the customer

  • Go Elm & Co is not responsible for delays caused by customs

Shipping Delays

While we strive to meet all delivery estimates, delays may occur due to:

  • High demand

  • Carrier delays

  • Customs processing

We appreciate your patience and understanding in such cases.

Incorrect Shipping Information

Please ensure your shipping details are accurate at checkout.
Go Elm & Co is not responsible for:

  • Delays or losses due to incorrect addresses

  • Orders delivered to the wrong address provided by the customer

Lost or Stolen Packages

If your package is lost or marked as delivered but not received:

  • Please contact the shipping carrier first

  • Then contact us for further assistance

Contact Us

For any shipping-related inquiries, please contact:

📧 support@goelmbrands.com