Privacy Policy

Last updated: Feb 23rd, 2026

At Go Elm & Co, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site, we automatically collect certain information about your device, including:

  • Web browser

  • IP address

  • Time zone

  • Cookies installed on your device

Additionally, when you make a purchase or attempt to make a purchase, we collect:

  • Name

  • Billing and shipping address

  • Payment information

  • Email address

  • Phone number

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you regarding your purchase

  • Screen orders for potential risk or fraud

  • Improve and optimize our website

  • Send updates, promotions, and marketing communications (if you opt in)

3. Sharing Your Information

We share your information with trusted third parties to help operate our business, including:

  • Shopify (our e-commerce platform)

  • Payment processors

  • Shipping and logistics partners

We may also share information to comply with applicable laws and regulations or to protect our rights.

4. Cookies

We use cookies to enhance your browsing experience and improve site functionality. Cookies help us:

  • Remember your preferences

  • Analyze website performance

  • Provide personalized content

You can choose to disable cookies through your browser settings.

5. Data Retention

We retain your order information for our records unless and until you ask us to delete this information.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

7. Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, or unauthorized access.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons.

9. Contact Us

For more information about our privacy practices or if you have questions, please contact us:

📧 support@goelmbrands.com